At the end of each day, we record the next day’s appointment sheet with our cellphone cameras in case circumstances arise which require us to cancel appointments for the next day. If, for whatever reason, we need to reschedule appointments, we will of course, make an effort to contact customers via our cellphones so that they do not waste a trip to the barber shop. However, preventing a wasted trip to the barber shop is contingent on being able to speak with the customer. If the customer…
- Doesn’t answer his phone because he doesn’t recognize the phone number
- Doesn’t check his voicemail box
- Has a voicemail box that has not been set up
- Has a voicemail box that is full
…then there is really not much we can do to prevent the customer from wasting a trip to the barber shop. Please answer your cellphone or check your voicemail the day of your appointment or the day before. It just may be us attempting to contact you.